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How to recall message in outlook 365 online
How to recall message in outlook 365 online







how to recall message in outlook 365 online

One example of an AIP-protected email is a nasty encrypted email that you intended to send to a workmate but ended up in your boss’s mailbox.

how to recall message in outlook 365 online

AIP is a cloud-based solution that applies sensitivity labels to data or content. If you sent the email protected with Azure Information Protection (AIP), the email recall will fail. The Email is Protected with Azure Information Protection (AIP) Whether by a rule or if the recipient manually moved the original email to a different folder, you cannot recall the email unless the recall message is in the same folder. The Original Email Is Out of The Recipient’s Inbox When the recall fails, you’ll receive an email saying that the recall failed, then both the original and recall messages will remain in the recipient’s inbox. But if the recipient is curious enough to open the original message first, the recall will fail. You’re lucky if the recipient first opens the recall message, the recall will be successful. When you attempt to recall an email from a recipient’s mailbox while the Automatically process requests and responses to meeting requests and polls feature is disabled on the recipient’s end, the recipient will receive a recall message, as shown below. But this feature is also one factor that affects the email recall process. The Automatically process requests and responses to meeting requests and polls feature automatically accepts meetings and polls, preventing them from showing up in your inbox. The “Automatically process requests and responses to meeting requests and polls” Option is Disabled Why? Since more than one person can access a public folder, chances are someone who has access to the folder already marked the email as read. The recall fails even if the recipient marked the email back as unread.Īttempting to recall an email sent to a public folder would likely fail. If you attempt to recall an email sent to a mailbox and the email is already marked as read in the recipient’s mailbox, the recall will fail. Many factors are at play when recalling an Outlook email, such as the email’s read status, whether you sent the email to a private or public folder, and more. When an email recall fails, both the original and recall message remains in the recipient’s inbox. Why? The success or failure of the email recall depends on the recipient’s Outlook settings. From the image below, the top email is ideal for a recall as it was sent to a Microsoft Exchange account.Įmail Recall Results Factors Causing Email Recall FailureĪn email recall may not work 100% of the time. Navigate to your Sent Items folder, select an email you’d like to recall and open it. Imagine unintentionally sending a vulgar email to a public folder or mailbox-awkward, right? Well, you can still take it back with the Outlook email recall feature by following the steps below.Ģ. If you’re using Outlook with an IMAP or POP account such as, ,, or other web-based email services, you can’t recall email with Outlook. Both you and the recipients must be under an Office 365 or a Microsoft Exchange account in the same organization and the same Exchange Server.

how to recall message in outlook 365 online

#How to recall message in outlook 365 online windows 10#

A Windows PC – This tutorial uses Windows 10 but Windows 7+ should also work.Make sure you have the requirements below to follow along: This tutorial comprises step-by-step instructions. The Email is Protected with Azure Information Protection (AIP).The Original Email Is Out of The Recipient’s Inbox.The “Automatically process requests and responses to meeting requests and polls” Option is Disabled.The Recipient has Already Read the Email.









How to recall message in outlook 365 online